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Policy and Fees


PAINTED RABBIT will provide a verbal or written proposal for every project within 48 business hours. A $300.00 minimum project fee will apply.

 

Once a project is initiated the start and estimated completion date will be contracted. A minimum of 30% will be required to reserve dates. Start dates remain fairly firm from our perspective; however, completion dates may vary due to additional work or unforeseen difficulties within the project. We always allow additional “end days” and they are typically contracted with you. Our goal is to accommodate your schedule as best as possible.
 

If additional work is contracted valuing more than $500.00, a new contract will be written. An additional 30% deposit will be required if additions total more than $1000.00.


Payment in full is requested at the completion of the project. Check or cash only please. Checks are written to PAINTED RABBIT.
 

If extensive travel is required, hotel and or vehicle accommodations may apply. This will be included in the contract and every effort will be made to acquire fair and reasonable accommodations. Generally, distances outside 300 miles will be negotiated.


Pictures of projects may be taken for future reference and advertising. If for any reason you may object, please advise us at the beginning of the project. Before and after pictures will be provided at your request.
 

Large projects will be calculated using a standard spreadsheet and will be provided at the completion of each project. This will give an outline of cost per room or area and products utilized for each


Project Preparation and Painting
 
It is requested that each project area is free of large obstacles as well as children or pets. Wet paint may attract curious fingers, wet noses and animal hair. Large ladders, power tools, and sharp objects offer hazards to little ones that we try to avoid at all cost.


Every effort is made to protect valuables within the work area with painter’s tarps and plastic, we may request certain objects to be moved completely away from the project area to insure complete safety.


Please remove all window treatments, pictures, etc. from the project area prior to the start date. This allows for a more efficient work area.


Please request filling in old pictures holes or cracks prior to the start date. Larger repairs will have to be contracted for repair and priming prior to painting.
An up-charge of $50.00 per room is added if we are required to move furniture or window treatments to paint or prepare the project area.


We use the highest quality of paint and painting products. Painted Rabbit can not guarantee the use of other products if requested to use.


Preparation is a large and valuable part of each project. We take several key steps in this process to include but not limited to:


Vacuuming the work area. You may jump start the cleaning process if desired. As a general rule we always attempt to remove all dust and spider webs due to their attraction for wet paint.


Washing the work area with TSP or soap and warm water


Removing all the switch and outlet plates, vacuuming the recession, cleaning the plates if needed, replace the plate if broken and replacing them to the original location. At times custom plates may need to be reordered and replaced.


Covering objects with plastic or tarps to avoid splatter or dry wall dust.
We can not guarantee objects will not have a thin layer of dry wall dust if larger repairs are made and require aggressive sanding.


Tarps are placed throughout the work area to protect the floor/carpet. Please watch your step if walking on them - they are a tripping hazard.


Clean-up
o       The project area will be thoroughly cleaned upon project completion, to include removal of dust, paint splatters on trim or doors, etc. We pride ourselves on putting the paint only where needed, but at times we may miss a spot or two. Do not hesitate to bring this to our attention.
o       Ceiling fans or hard to reach windows and ledges will be cleaned prior to project completion. Additional cleaning may be requested and contracted as required
o       Industrial cleaning supplies may be requested by you to complete the job if necessary. We use hand-wipes that do a wonderful job of cleaning the missed paint spot.
o       Remaining paint will be labeled for location of use and left with the client for future reference or use. Please store in a comfortable location and do not allow the paint to freeze. 
 

Furniture Restoration
o       We will gladly arrange transport of your furniture to and from your residence free of charge.
o       Labor and supplies are itemized for each furniture refurbishing project. Larger pieces may have to be disassembled and chemically dipped to remove old layered paint or stain. This process is valued for removing all unwanted debris prior to staining or painting, but may cause some scarring of the piece.
o       We can have antiques evaluated for estimated value prior to the refurbishing project. This is not a guarantee of authenticity but a cost-risk evaluation due to the possible loss of value once a piece is refurbished. Or perhaps the cost of refurbishing something of little value may out weigh the project cost.
o       Old pieces will be tightened-up with glue, nails, screws, or additional hardware to lengthen the life of the piece.
o       Color, technique, or style of refurbishing must be agreed upon and contracted prior to the start of the project.


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